Shipping policy

Shipping Policy

At ZorkaZora, we are committed to delivering your fashion essentials—T-shirts & Tops, Pants & Jeans, and Shorts—in a timely and secure manner. Please review our shipping terms below.

Shipping Method

We offer a single, reliable shipping option: Standard Shipping. This method is available for all orders placed on our website.

Shipping Costs

Standard Shipping is a paid service. There are no free shipping promotions or waivers. The shipping fee is calculated based on the total weight and destination of your order. The exact cost will be displayed at checkout before you complete your purchase.

Processing Time

Orders are processed within 1–3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive an email confirmation with tracking details once your order has been shipped.

Delivery Time

Delivery times vary by location. Estimated transit time for Standard Shipping is typically 5–10 business days for domestic addresses and 10–20 business days for international destinations. Please note that customs clearance may cause additional delays for international orders.

Order Tracking

Once your order is dispatched, a tracking number will be provided via email. You can monitor your shipment’s progress using the link included in the shipping confirmation. As we do not maintain a user account system, all tracking information will be sent directly to the email address you provided during checkout.

Shipping Restrictions

We currently ship to most countries worldwide. However, some remote areas or regions with specific customs regulations may not be eligible for Standard Shipping. If your address is not serviceable, we will notify you promptly and issue a full refund.

Lost or Damaged Packages

ZorkaZora is not responsible for lost or stolen packages after delivery confirmation. If your package arrives damaged, please contact us within 7 days of delivery with photographic evidence. We will assist you in filing a claim with the carrier.

Contact Us

If you have any questions regarding our shipping policy, please email us at [email protected]. Our team will respond within 24–48 hours.