Privacy policy

Privacy Policy

At ZorkaZora, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our online store and purchase products such as T-shirts & Tops, Pants & Jeans, and Shorts.

1. Information We Collect

We collect only the information necessary to process your orders and improve your shopping experience. This includes:

  • Personal Identification Information: Full name, billing and shipping address, email address ([email protected]), and payment details (processed securely by third-party payment providers).
  • Order Information: Product selections, sizes, quantities, and transaction history.
  • Technical Data: IP address, browser type, device information, and cookies (as described in our Cookie Policy).

2. How We Use Your Information

Your data is used exclusively for the following purposes:

  • Processing and fulfilling your orders, including shipping and delivery.
  • Communicating with you about order status, updates, or inquiries via [email protected].
  • Improving our website, product offerings, and customer service.
  • Complying with legal obligations, such as tax and accounting requirements.

We do not use your data for marketing purposes without your explicit consent, and we never sell your personal information to third parties.

3. Data Storage and Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of sensitive information (e.g., payment details) during transmission using SSL/TLS protocols.
  • Secure servers with restricted access, located in data centers that comply with international security standards.
  • Regular security audits and updates to prevent unauthorized access, disclosure, or loss.

Your personal data is stored only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., for tax records, up to 7 years).

4. Data Sharing and Third Parties

We may share your information with trusted third parties only when essential for order processing, such as:

  • Payment processors (e.g., Stripe, PayPal) to handle transactions securely.
  • Shipping carriers (e.g., FedEx, DHL) to deliver your purchases.
  • Legal authorities, if required by applicable law or to protect our rights.

All third parties are contractually obligated to maintain the confidentiality and security of your data and are prohibited from using it for any other purpose.

5. Your Rights

Under international privacy laws (including GDPR and CCPA), you have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Correction: Ask us to correct any inaccurate or incomplete information.
  • Deletion: Request the deletion of your data, subject to legal retention requirements.
  • Objection: Object to the processing of your data for certain purposes.

To exercise these rights, please contact us at [email protected]. We will respond within 30 days.

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience, such as remembering your cart items and preferences. You can manage cookie settings through your browser. For more details, see our Cookie Policy.

7. International Transfers

If you are located outside the country where our servers are hosted, your data may be transferred internationally. We ensure that such transfers comply with applicable laws, using standard contractual clauses or other approved mechanisms to protect your privacy.

8. Children's Privacy

ZorkaZora does not knowingly collect personal information from individuals under the age of 16. If we become aware that a child has provided us with data, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to us at:

Email: [email protected]

We are here to help and will address your inquiry promptly.